Chief Information Officer search has begun

The Search and Screen Committee has been selected, and the search is on for UW-Green Bay’s new Chief Information Officer (CIO). The firm Witt Kieffer will assist.

The CIO will provide leadership, vision and strategy across the University to support the information technology needs of the students, faculty, and staff and to advance the institutional mission in our multi- campus setting. As the landscape in higher education is ever-changing, it will be important for the CIO to commit to building an information technology program that adequately supports both the academic and administrative areas of the university now and into the future addressing all aspects of information technology including enterprise solutions, administrative functions, academic support, cybersecurity, IT policies and strategic plans. The CIO will play an increasing role to in our evaluation of educational technologies and distance learning applications, and will be responsible for understanding the full scope of technology needs of students, faculty, and staff and providing a continuous commitment to excellence in customer service and support.

In a message to faculty and staff on Dec. 11, Vice Chancellor Sheryl Van Gruensven acknowledged the unique structure that campus operated in with Paula Ganyard in the role of both Chief Information Officer, overseeing both Computing and Information Technology, and Library Services: “I would like to thank Paula for stepping up to fill the role of CIO, for what was an undetermined amount of time, while also leading the UW-Green Bay Libraries,” she said. “During her time as CIO, Paula led IT through the UW Colleges restructuring process, COVID-19 crisis that required IT to quickly support a remote workforce, helped to establish a strong information security program, created a service-oriented approach to IT services through reorganization, the establishment of an IT Service Portfolio, and much more.” Ganyard will return to her role as Director of Libraries when the new CIO is appointed.

The Search and Screen Committee will be led by Vice Chancellor Corey King. Watch the Log for updates.

Reminders: Microsoft Teams is in your future, train here…

UW-Green Bay is transitioning from Skype for Business to Microsoft Teams. Microsoft Teams extends the capabilities of Skype for Business, bringing together chat, meetings, calling, collaboration, app integration, and file storage into a single interface. This new central hub for teamwork can help streamline the way you get things done, thereby accelerating outcomes.

The trainings take place through Microsoft Teams Live option. No registration is required – just join by clicking this link at one or more of the dates and times below.

Teams 100 will be offered:

  • Thursday, July 16 @ 11:00 AM
  • Tuesday, August 4 @ 9:00 AM
  • Thursday, August 6 @ 11:00 AM
  • Monday, August 24 @ 11:00 AM
  • Wednesday, August 26 @ 1:00 PM

Teams 200 will be offered:

  • Tuesday, July 21 @ 9:00 AM
  • Thursday, July 23 @ 11:00 AM
  • Tuesday, August 11 @ 9:00 AM
  • Thursday, August 13 @ 11:00 AM
  • Tuesday, August 25 @ 11:00 AM
  • Thursday, August 27 @ 1:00 PM

Feel free to mix and match the trainings as you wish or even take them more than once. Simply click this link at the appropriate time ( to start the training. Once in a training, participants will have a Q&A chat panel available to pose questions to the Microsoft Education training team. Questions will be answered in real-time.

Any questions can be directed to the Help Desk at (920) 465-2309 or We are here to support you during this transition, so please reach out!

Falcon Cam Photo

Follow UW-Green Bay’s nesting Peregrines Mimi and Rupert via webcam

Thanks to the work of dedicated students (especially Jacob Woulf, Brandon Byrne, and Noah Nei), faculty mentors (Amy Wolf and Bob Howe), the UW-Green Bay IT staff (especially Ron Kottnitz and Monika Pynaker), Paul Pinkston and staff at Facilities Management, and support from the Cofrin Center for Biodiversity and local bird enthusiasts Paul and Annie Mueller, the nest of UW-Green Bay’s Peregrine Falcons (Mimi and Rupert) is available for online viewing. The nest, located in a converted vent near the top of the Cofrin Library, can be followed at UW-Green Bay Peregrine Falcon Nest Box LiveStream video on YouTube.

See the Falcon Cam

Reports Wolf, “The first egg was laid last week, and Mimi and Rupert are now incubating four eggs! We expect the young to hatch around April 24-26. We all hope that these spectacular birds will provide some enjoyment for you and others, especially during these difficult times.”

Find more about the history of this endangered pair, see our 2017 article Campus Cliffhanger: A team of volunteers bands together for successful birth and banding of Peregrine falcons.

May, 14, 2019 photo of falcon nest.

Free Broadband/WiFi and software resources for students

Several major corporations recognize the impact that COVID-19 is having on students, and are providing free access to their resources for a period of time. We realize that some of you may already be aware of them, but for those that are not we want to make sure to get you this information, as we become aware of these resources we will communicate them to you. We will also post this online on our Coronavirus website.

Charter Communications to offer Free Access to Spectrum Broadband and Wi-Fi for 60 days for new K-12 and College Student Households  – more information can be found at

Xfinity Wi-Fi Free For Everyone: Xfinity Wi-Fi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity Wi-Fi hotspots, visit []. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.

Adobe is offering free at home use for their Adobe Creative Suite for Students – Adobe is providing this free service to universities who have their product installed in computer labs. UW-Green Bay IT has already filled a request to be able to offer this to our students. As soon as we hear back from Adobe we will give the access to this software to all of you.

While there will be several reputable companies offering their services during this time, it will also be a time for those not so reputable people who will try to take advantage of you. We highly recommend that you remain vigilant about what you download, email attachments you open from unknown senders, and of course to never give out your personal account information.

As we learn about other technology resources that are being made available to you from UW-Green Bay or other companies we will pass them along to you.

Reminder: PC users at UW-Green Bay can use SafeConnect VPN to access workstation

In a reminder to faculty and staff by Assistant Vice Chancellor for Information Technology & Library Services Paula Ganyard (March 12, 2020), the IT Division has setup a new method of connecting to your PC/Windows workstation remotely. Using our new SafeConnect VPN connection you are able remote into your assigned PC/Windows workstation, and operate it as though you were sitting in your office. The instructions on how to complete the initial setup of your personal device, and how to make the connection to your University workstation (PC only) can be found at: “SafeConnect VPN Connection Instructions”

There are several things that you need to know about this option:

  • It is only available for PC workstations. If you are assigned a Mac workstation by the university you will NOT be able to use this method. (We are working on options for Mac Users.)
  • It will allow you to use the same applications that you use at your desk. (i.e. ImageNow, Adobe, or other specialty software you have install on your workstation.)
  • It will allow those that access high or medium risk data to continue to work securely.
  • It will all you to access file shares and department shares, as you would if you were at your desk.
  • Do NOT print while using this connection. It will NOT print to your local printer, but rather to the printer on campus for which your workstation is connected.
  • The speed of the connection will be completely dependent on your internet speed of your personal device.
  • If you have used Remote Desktop (a.k.a Thinfinity) previously, you may still do that. However, we have a limit of 75 concurrent users on that system, so if you are having trouble connecting to it then we recommend this method SafeConnect VPN .

All support questions should be directed to the IT Help Desk at 920-465-2309 or Please be patient as the IT Help Desk is dealing with a higher call volume at this time. If your call is not answered immediately, please leave a message and your call will be returned as soon as possible.

IT updating student file server (FPSB), Dec. 24-26

IT staff will be upgrading the student file server (FPSB) during the holiday break. The work is expected to begin on Dec. 24, 2019 and complete by the end of day on December 26, 2019. The server is home to data stored in student M: drives and course shares. During the upgrade process, you will not be able to access the data on this server. Please copy any data you might need during this time to your Office 365 OneDrive account. We apologize in advance for any inconvenience that this may cause. We always try to minimize down time and we feel that this time frame should have the least amount of demand for the server. If you have any questions or concerns feel free to reach out to Monika Pynaker at

Server migration postponed

The previously communicated server migration that had been planned for over the weekend (Dec. 6-8, 2019) has been postponed due to complications. The scope of this project is large, encompassing the site and all UW-Green Bay network blogs. Plans to re-attempt the migration will be forthcoming. The Marketing and University Communication Office and the Information Technology Web Development, Server and Network Administrator teams apologize for any inconvenience and thank you for your patience.

UW-Green Bay news will freeze temporarily for server migration

The UW-Green Bay Inside News site ( will not be publishing new content from Friday, Dec. 5 through the weekend. This hold is due to a UW-Green Bay server update that will occur over the weekend. When this process is complete, the Inside News site will have a new look, improved security and improved functionality. This update impacts all UW-Green Bay network blog sites.

The migration schedule is as follows:

  • Friday, Dec 6 – Content will be exported from current blog sites
  • Saturday – Sunday, Dec 7-8 – Teams will work to transfer all of the blog content over to the new environment. This will include updating network information (so that the URLs will point to the new blog locations) and more testing.
  • Monday, Dec 9 – The transition should be complete sometime on Monday. It is possible that the process may take until Tuesday, at the latest.

The Marketing and University Communication office and the Information Technology Web Development, Server and Network Administrator teams thank you for your patience.

Cyber Travis: UW-Green Bay Cyber Security

Cyber Travis is back with IT security awareness tips

Cyber Travis made his first appearance at the University last year. He’s back, with the latest IT updates, hints and suggestions via his IT Security Awareness blog, or follow @UWGBCyberSec on Twitter for updates and information to help stay cyber secure.

Last year Cyber Travis’s Cyber Security Awareness topics included:


IT will execute network maintenance Saturday, July 20

Staff members from UW-Green Bay Information Technology will be executing network maintenance on Saturday, July 20, 2019 that could potentially cause network outages beginning at 7 a.m. The work is expected to take a few hours and any potential outages are expected to last less than an hour. Questions can be referred to Network Administrator, Travis Albrecht,