Susan Frost interviewed for Journal Sentinel story

UW-Green Bay lecturer and alumnus Susan Frost ’97 (Humanities) says empathy can be a competitive business advantage. She was quoted in a Journal Sentinel column on Nov. 24, 2017 by Steve Jagler. “Susan Frost believes an appreciation of the human condition can be learned. And if it can be learned, it can be taught. ‘You have to stop. And listen. We don’t listen very well in our culture,’ said Frost, president of Frost Marketing Communications Inc. in De Pere. ‘Certainly, we’re better than that. Hopefully, it will take us into a more responsible citizenship. We’re going to have to think differently about the human condition.'”