Announcing a new website for the Division of Information Technology

On Monday, Jan. 29, the Division of Information Technology will be launching a new website.  The new site will bring the information that has been spread throughout multiple departmental sites into one easy-to-use location. Information from the ATS, CIT, Information Services and Web Services sites will be provided in one unified and user-friendly site. The site will provide easy access to searching the UknowIT knowledgebase and a simple form to request help or submit a work order. A new addition to the site is the “Start a Project” option. Whether you are looking to create a new website or improve your current work processes, the IT Division can assist with planning, executing, managing, controlling and tracking your next big project. If you have any questions or issues with the new site please contact HelpDesk@uwgb.edu.

Information Services transition from Academic Affairs to Business and Finance

University Leadership has announced that the Information Services division transitioned from Academic Affairs to Business and Finance on February 13, 2017.  In planning for the retirement of UW-Green Bay Interim Chief Information Officer David Kieper later this year, Vice Chancellor for Business and Finance Sheryl Van Gruensven announces that Director of the Cofrin Library Paula Ganyard has been asked to serve as Assistant Vice Chancellor for Information Technology and Library Services effective July 9, 2017. Ganyard will continue her role as library director in addition to leading the Information Services division. “Paula has showed exemplary leadership overseeing the award-winning library,” said Van Gruensven. “She previously served as Deputy CIO for Information Services at UW-Green Bay and was a finalist for the role of CIO in 2012. Paula’s background and proven leadership make her highly qualified for her newly expanded role.”

Campus website down (shortly) for server change

The campus website will be unavailable for a brief period sometime between 6 a.m. and 8 a.m. Thursday, August 4 while files are moved to a new server.  In preparation for this move, the ability to make updates to websites will be removed at noon on Wednesday, August 3 and will be restored after the move is complete.  Questions or concerns can be directed to the Web Services team, webdev@uwgb.edu.

Reminder: SIS upgrade over 4th of July weekend

An upgrade to UW-Green Bay’s Student Information System (SIS) is planned for the weekend of July 4. SIS will be unavailable from 4:00 p.m., Thursday, June 30 to noon, Tuesday, July 5. D2L, PeopleSoft SFS Shared Financial System and PeopleSoft HRS are NOT affected by this upgrade.  If you have any questions or concerns, please contact Michael Bubolz at bubolzm@uwgb.edu.

Reminder: SIS upgrade over 4th of July weekend

An upgrade to UW-Green Bay’s Student Information System (SIS) is planned for the weekend of July 4. SIS will be unavailable from 4:00 p.m., Thursday June 30 to noon, Tuesday, July 5. D2L, Peoplesoft SFS Shared Financial System and Peoplesoft HRS are NOT affected by this upgrade.  If you have any questions or concerns, please contact Michael Bubolz at bubolzm@uwgb.edu.

Reminder: SIS upgrade coming this summer

An upgrade to UW-Green Bay’s Student Information System (SIS) is planned for the weekend of July 4, 2016. SIS interacts with many applications on campus including HRS, D2L, SFS, CRM, housing and others. These applications will be affected but will not be down during the upgrade. The MIS team and the SIS User Group are working on testing and configuring the new SIS. More information, including exact dates and times, will be posted in future Log postings. If you have any questions or concerns, please contact Michael Bubolz at bubolzm@uwgb.edu.

Video Training Demo: LYNDA.COM

Lynda is FREE for UWGB! Bring your lunch and attend a 30-minute demo on Lynda.com from 11:30 to Noon, March 23 in the 1965 Room, University Union. Find out what Lynda has to offer including software training, first looks at up-and-coming technologies, documentaries, and full courses on critical business skills and techniques for creative pros. Learn more about features like bookmarks, playlists, exercise files, certificates of completion and FAQs. Find out how to access Lynda on the go using mobile apps and offline viewing capabilities. Have a look at the most recently viewed courses at UWGB. New skills are calling; add this event to your calendar! Email an enthusiastic Pat Theyerl with any questions. theyerlp@uwgb.edu

E-mail issues resolved

Information Services Division staff report that they have resolved the major issues that have been causing frustration for some campus users over the past few weeks. These include search failures in Outlook Web Access, intermittent mail delivery failures to off campus email addresses, and start-up issues for Outlook. An upgrade was installed last week that fixed those problems. If anyone has any additional issues with e-mail, please contact the IT Help Desk for assistance. ISD apologizes for the inconvenience to the campus while working to resolve these issues.

SIS upgrade coming this summer

An upgrade to UW-Green Bay’s Student Information System (SIS) is planned for the weekend of July 4th 2016 but the groundwork is beginning now. SIS interacts with many applications on campus including HRS, D2L, SFS, CRM, housing and others. These applications will be affected but will not be down during the upgrade.  More information, including exact dates and times, will be posted in future Log postings.  If you have any questions or concerns, please contact Michael Bubolz.

Kieper: Campus responds to large-scale network attack


David Kieper, UW-Green Bay’s interim chief information officer, shares the following:

“The campus network suffered an outage on Tuesday, April 7, 2015 between 5:30 pm and 7:30 pm. The campus network was the target of a large-scale distributed denial of service (DDOS) attack that was initiated by an unknown party. This attack resulted in a large amount of bogus traffic being sent from the Internet into the campus network. The traffic levels were approximately ten times the normal peak for our campus network traffic. This amount of traffic was sufficient to overload our network connection to the Internet as well as the network firewall devices that filter traffic between the Internet and campus. The overload caused major issues with Internet connectivity to and from campus, flow of email to and from campus, and with connectivity between campus clients and servers. Persons using both wired and wireless connections on campus were affected. In the aftermath of the event, Information Services staff have investigated and made changes to the campus firewall devices to try to reduce the impact of future denial of service attacks. However, all networks are vulnerable to this type of attack. Unfortunately, the overall frequency of these attacks is on the rise across the world. We apologize for any inconvenience that may have occurred as a result of this network outage.”