Business leader Skogen to share insight on customer service

Mark Skogen, president and CEO of Festival Foods, will lead a campus discussion about leadership and customer service at 1 p.m., Wednesday, April 8 in the Alumni Room of the University Union. The free presentation, “Bagging Customers with Great Leadership,” is sponsored by the Academic Staff Professional Development Committee. Skogen is the under-40 leader of a three-generation family grocery business that has expanded across Wisconsin in recent years. The enterprise gets high marks for its “Boomerang” focus on encouraging return customers. Mark Skogen is also active with various community organizations including the Phoenix Fund at UW-Green Bay.