Tag: Service Desk
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Reminder! GBIT support software system changes
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GBIT wishes to inform the UW-Green Bay community about a behind-the-scenes change. UW-Green Bay uses support software to manage service tickets when students or staff submit email requests to GBIT or call the IT Service Desk. Students and staff may be familiar with receiving notifications for these tickets in their email inbox. However, the sender…
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GBIT support software changing early November 2022
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GBIT wishes to inform the UW-Green Bay community about an upcoming behind-the-scenes change. UW-Green Bay uses support software to manage service tickets, used when submitting email requests to GBIT or when calling the IT Service Desk. Students and staff may be familiar with receiving notifications for these tickets in their inbox. However, GBIT is moving…
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UW-Green Bay technology notice – Windows 10 operating system update
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What is happening? Updating the operating system from Windows 10 20H2 to Windows 10 21H2 You may have already noticed, but there is an available update to the Windows 10 operating system in the campus Software Center. This update will take about 30 minutes to 1 hour to download and install. Your computer will need…