Effective January 1, 2023: GB Metro expands on-demand microtransit service, reduces fixed route schedule

The GB On-Demand Microtransit is a growing service for GB Metro — it is essentially a public “Uber/Lyft” type service, with street-corner-to-corner service. Riders can use the GBM On-Demand app, or call 920-448-3185 to request a ride with an average ETA of 16 minutes. Folks ride Microtransit at no additional cost by showing their bus pass or by paying the regular fares through the app. This service extends the range of transit (within limited zones) beyond the area served by the fixed route buses during their operation. It also allows GB Metro to provide public transportation throughout the full service area for longer hours past when fixed-route buses operate.

GB Metro’s service changes, starting January 1, 2023, will alter the delivery method from fixed-route buses to Microtransit for the last 2 hours of the current fixed route schedule, as follows:

Monday – Friday

• Currently fixed-route buses run 5:45 a.m. – 8:45 p.m. with Microtransit extending from 8:45 – 10:45 p.m.
• January 1^st fixed-route buses would run 5:45 a.m. – 6:45 p.m. with Microtransit extending from 6:45 – 10:45 p.m.

Saturday

• Currently fixed-route buses run 7:45 a.m. – 3:45 p.m. with Microtransit extending from 3:45 – 7:45 p.m.
• Starting January 1^st fixed-route buses would run 7:45 a.m. – 1:45 p.m. with Microtransit extending from 1:45 – 7:45 p.m.

Andrea Vlach, GB Metro Mobility Coordinator (920-448-3457), is available to work with individuals or groups on campus on how to ride the bus, how to use Microtransit, how to use the apps, and answer rider questions.

In addition, there are currently temporary changes to Routes 7 (which comes to UW-Green Bay) & Route 6 reducing service from every 30 min. to every 1 hour, which is due to staffing shortages. Schedule changes are routinely posted on their facebook page. Real-time route info is available through their GMB Bus Tracker app. They are running buses as frequently as possible, especially for peak ridership, based on staff availability. This is a temporary change and once staffing levels increase, they will reintroduce 30 min routes. If folks know anyone looking for a job with benefits, pension, and paid training to get a CDL license, please encourage them to apply!