Trombley interview: Higher ed, online learning, older adults

Christina Trombley, interim dean for the division of Outreach and Adult Access, was recently interviewed for an article in the online magazine Evolution. Headlined “Transforming the Student Experience for All,” the article quotes Trombley as to the impact of older adult learners on colleges and universities. “Adult students have much higher expectations for the services they receive, not only in the classroom but in all of the services received, such as advising and other student services. They are used to making larger purchases and to measuring costs against what they gain,” Trombley says. The short Q&A addresses a number of trends and issues, at  http://evolllution.com/attracting-students/customer_service/transforming-the-student-experience-for-all/