Video message: Vince Lowery advises on navigating changes with compassion

UW-Green Bay Director of Student Success and Engagement Vince Lowery advises instructors to prioritize a culture of caring for students as classes shift to alternative delivery modes. March 17, 2019.

Video transcript:
As we work to transition our courses to alternative delivery modes and continue our semester, it is important that we recognize the disruptions that our students are experiencing. They’ll find themselves in modes of learning they didn’t sign up for, simultaneously trying to adapt themselves to those environments while managing the stress that life outside the classroom will bring: loss of hours at work, health risks that family members or they themselves face, and shortages of basic needs. Consider the disruptions you’re experiencing; now imagine not having the benefit of your years of life and professional experience, expertise, and resources to navigate the challenges that emerge. As the provost has signaled, let’s prioritize a culture of caring for our students, balance our course goals against the context in which we are all operating, and adapt to this ever-changing and unprecedented situation as it unfolds. Right now our students need our understanding, empathy, and flexibility, which cost us nothing and may make all of the difference to our students. Your willingness to adapt an assignment or extend a deadline, acts that acknowledge something is happening that bigger than your class, might prove to be the decision that encourages a student to persist in the face of adversity. As one student recently admitted, such an act “helps me not give up on everything.” Acknowledge the hardships they’re experiencing; offer to accommodate whenever possible; assure your students that we are all in this together. That’s how we’ll all persist to year’s end.

Vince Lowery is UW-Green Bay’s director of Student Success and Engagement and director of Gateways to Phoenix (GPS) Success.


Immediate need to fill campus cupboards

A message from Interim Vice Chancellor for Student Affairs and Campus Climate Gail Sims-Aubert regarding the cancellation of the ‘Feed the Phoenix’ drive in favor of immediate help to students: 

“The events of this week have provided us all with many stressors and additional work. I recognize that it’s been a heavy load for all, but want to ask you for one more favor. Though our students will not be meeting in person for their courses, many of them will continue to access resources on all four campuses. Amongst this group, there is great need for food and basic personal items (laundry detergent, soap, etc.). Most often these students turn to our campuses’ cupboards and pantries to supplement what they can afford to supply for themselves. As you can imagine, this resource has been greatly depleted in recent days. Current cupboard hours:

Green Bay Campus, 8 a.m. to 7 p.m. (M-F)
Manitowoc Campus, 8 a.m. to 7 p.m. (M-F)
Marinette Campus, 8 a.m. to 4:30 p.m. (M-F)
Sheboygan Student Services, 8 a.m. to 4:30 p.m. (M-F)

If you were planning to contribute to your campus cupboard or local pantry during the Feed the Phoenix drive, please consider giving now and taking your donation directly to the Campus Cupboard (Rose Hall #140). We have decided to suspend the drive in favor of this urgent request. For those of you who may be collecting items in your respective offices/departments, please take what you’ve collected thus far to the cupboards in lieu of waiting until the end date of the promotion. I believe that we can all agree that the provision of essentials to those in need is more important than being awarded the traveling trophy.

Again, thank you for all you’re currently doing and for taking the time to consider a quick donation to what is such a wonderful resource on our four campuses. Please feel free to reach out if you have questions or concerns.”



Tips for students on learning from home

UW-Green Bay Social Media Assistant, Shelby Smith (Senior, Communication), Marketing and University Communication, put together tips for students on learning remotely during alternative delivery due to COVID-19 (Coronavirus). The tips include guidance from suggestions from the Center for Advancement of Teaching and Learning (CATL) sent out via email last week and other considerations for students.

Library hours/access posted at all four campuses

While UW-Green Bay classes are in alternative delivery period, the UW-Green Bay Libraries remain committed to providing library services and access to collections. All libraries will remain open, just at reduced hours.

Library Hours Starting Monday, March 23

Green Bay campus/Cofrin Library:
Monday-Thursday: 9 a.m. to 6 p.m.
Friday: 9 a.m. to 4 p.m.

Saturday and Sunday closed
**come to the third floor desks for any in-person needs. The second floor desk may be closed.

Green Bay Campus/Archives and Area Research Center Department
Tuesday-Friday: 9:30 a.m. to 3:00 p.m.
Saturday and Sunday closed

Library Commons (second floor of the Cofrin Library, Green Bay Campus): Sunday through Saturday 6 a.m. to 11 p.m.

UW-Green Bay Libraries at Marinette, Manitowoc and Sheboygan:

Monday-Friday 9 a.m. to 2 p.m.
Saturday and Sunday closed

Please see our hours page for a complete listing and any updates:

Contact Information for Services:

Research Services

Research services for all locations will maintain the regular semester services. Research help will be staffed via chat, email, and phone research the following hours:

Monday-Thursday 9 a.m. to 8 p.m.
Friday 9 a.m. to 2 p.m.
Sundays 2 to 6 p.m. (exceptions March 15 and April 12)
Please see our research assistance page for complete hours:

Collections Access
As classes are delivered in an alternate format please remember the UW-Green Bay Libraries has a rich collection of online content, including journals, e-books, streaming video, and many databases.  Use our electronic content through Search@UW on the library website or through the databases list While accessing library materials from off-campus you will need to sign-in with your UWGB technology account.  If you have issues signing into library resources, please chat with us, call or email

We understand it may be difficult to access physical materials at this time. You may therefore need to use Interlibrary Loan more than usual. See our Interlibrary Loan Guide ( for information on making requests for electronic materials. We expect a high volume of electronic requests during this period and as a result you may experience a longer wait time than usual. We appreciate your patience as we work to provide research materials. If needed, please contact us to make arrangements for alternate methods of access to physical materials.

You can renew physical items online by signing into your ILLiad or Search@UW account here: If you are unable to renew your items this way, please email and we will work with you.

If you need help with obtaining materials for your use with your classes, that cannot be accessed via our existing digital and electronic resources, please contact Joan Robb ( for assistance. We will do our best to obtain digital versions of print resources for use with your classes.

Using Library Materials in an Online Environment

If you have questions about using library materials in an online environment please see our Integrating Library Resources into Canvas guide For copyright questions, please see the UWGB Fair Use Checklist on the copyright guide or chat with a librarian for help.

Archives and Area Research Center

Research Assistance will be provided by email and phone. You may contact us at or (920) 465-2539

During open hours, limited research assistance will be available. Collections remain accessible to those who are able to come to the Archives Department.

For student projects dependent upon archival materials, we will attempt to provide remote access within our staffing means. The remote access would take the form of digitizing limited portions of collections. Students must submit specific citations of collection parts they would like digitized. Due to staffing levels we would not have the capability of digitizing entire collections or even entire boxes of collections. Students and faculty members needing remote access to archival collections should contact the Archives Coordinator, Deb Anderson (, for more information and to work out a process for obtaining access.

The entire UW-Green Bay Libraries Staff understands that this is a very stressful time for all of you and our students. We also know that is in times of uncertainty that people turns towards libraries to help provide some sense of normalcy and calm. We are dedicating to help provide that to our UWGB Community, so please know that as always we are here to help you with your information, research, and teaching needs. Please do not hesitate to reach out to us for assistance. We will do everything we can to get you the resources you need to continue to serve our students.”

Free Broadband/WiFi and software resources for students

Several major corporations recognize the impact that COVID-19 is having on students, and are providing free access to their resources for a period of time. We realize that some of you may already be aware of them, but for those that are not we want to make sure to get you this information, as we become aware of these resources we will communicate them to you. We will also post this online on our Coronavirus website.

Charter Communications to offer Free Access to Spectrum Broadband and Wi-Fi for 60 days for new K-12 and College Student Households  – more information can be found at

Xfinity Wi-Fi Free For Everyone: Xfinity Wi-Fi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity Wi-Fi hotspots, visit []. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.

Adobe is offering free at home use for their Adobe Creative Suite for Students – Adobe is providing this free service to universities who have their product installed in computer labs. UW-Green Bay IT has already filled a request to be able to offer this to our students. As soon as we hear back from Adobe we will give the access to this software to all of you.

While there will be several reputable companies offering their services during this time, it will also be a time for those not so reputable people who will try to take advantage of you. We highly recommend that you remain vigilant about what you download, email attachments you open from unknown senders, and of course to never give out your personal account information.

As we learn about other technology resources that are being made available to you from UW-Green Bay or other companies we will pass them along to you.