Tag: Information Services

Kieper: Campus responds to large-scale network attack


David Kieper, UW-Green Bay’s interim chief information officer, shares the following:

“The campus network suffered an outage on Tuesday, April 7, 2015 between 5:30 pm and 7:30 pm. The campus network was the target of a large-scale distributed denial of service (DDOS) attack that was initiated by an unknown party. This attack resulted in a large amount of bogus traffic being sent from the Internet into the campus network. The traffic levels were approximately ten times the normal peak for our campus network traffic. This amount of traffic was sufficient to overload our network connection to the Internet as well as the network firewall devices that filter traffic between the Internet and campus. The overload caused major issues with Internet connectivity to and from campus, flow of email to and from campus, and with connectivity between campus clients and servers. Persons using both wired and wireless connections on campus were affected. In the aftermath of the event, Information Services staff have investigated and made changes to the campus firewall devices to try to reduce the impact of future denial of service attacks. However, all networks are vulnerable to this type of attack. Unfortunately, the overall frequency of these attacks is on the rise across the world. We apologize for any inconvenience that may have occurred as a result of this network outage.”

UW-Green Bay’s Bukralia writes on ‘Big Data’ for national publication

The December edition of CIO Review magazine, a special education-technology issue, features a “CIO Viewpoint” column by Rajeev Bukralia, UW-Green Bay’s chief information officer and associate provost for information services. Writing about the arrival of the “Big Data” era, Bukralia writes that the integration of disparate computer systems on campuses has increased the volume and availability of both user data and computer-generated log data. Some examples of Big Data applications, he says, “include using data from the learning management system and the student information system to identify academically at-risk students in real time, providing a more personalized online learning environment based on a student’s learning pace and style, forecasting enrollment, and connecting with prospective students and potential donors with more precision. Big Data has a role in improving scientific research and scholarly pursuits.” Read the entire column.
 

Bukralia speaks at national conference on prescriptive analytics, retention

Rajeev Bukralia, the University’s chief information officer and associate provost for information services, was a featured presenter in person and online at the 2013 Educause National Conference, Oct. 17 in Anaheim, Calif. His topic was “Using Prescriptive Analytics to Reduce Course Dropout.” Bukralia offered his audience a roadmap for creating a prescriptive, analytics-based system to identify at-risk students. He also discussed predictive techniques, the challenges of implementing any analytics-based projects, and relevant statistical and machine-learning techniques. Educause is a nonprofit association whose mission is to advance higher education through the use of information technology.

Bukralia speaks at national conference on prescriptive analytics, retention

Rajeev Bukralia, the University’s chief information officer and associate provost for information services, was a featured presenter in person and online at the 2013 Educause National Conference, Oct. 17 in Anaheim, Calif. His topic was “Using Prescriptive Analytics to Reduce Course Dropout.” Bukralia offered his audience a roadmap for creating a prescriptive, analytics-based system to identify at-risk students. He also discussed predictive techniques, the challenges of implementing any analytics-based projects, and relevant statistical and machine-learning techniques. Educause is a nonprofit association whose mission is to advance higher education through the use of information technology.

Goldman appointed interim web manager

The Information Services division has announced the appointment of Josh Goldman as the interim Web Manager. In addition to his current position as the User Support Manager, Josh will direct Web Services and its staff. In this new capacity, Josh will immediately begin work to fill a vacant web developer position to accomplish web projects including the deployment of a Content Management System (CMS). “I believe Josh’s management experience and knowledge of technology will strengthen Web Services to help us achieve institutional goals,” said Rajeev Bukralia, Associate Provost for Information Services and CIO. Any inquiries related to current or future Web Services projects can be directed to Goldman at goldmanj@uwgb.edu.

In the news and in case you missed it: McCollum, Bukralia hires

The Press-Gazette on Tuesday ran a brief on one of UW-Green Bay’s newest hires, soon-to-be assistant vice chancellor for academic administration Daniel McCollum. As we told you yesterday, McCollum is one of two recent administrative hires. Rajeev Bukralia will begin his new duties as associate provost for information services Aug. 6. McCollum, who starts June 25, and Bukralia will replace the retiring Mike Marinetti and Kathy Pletcher, respectively. For more info, click the links below:
Green Bay Press-Gazette
UW-Green Bay news – Daniel McCollum
UW-Green Bay news – Rajeev Bukralia

Bukralia joins UW-Green Bay as associate provost for IT, library services

Rajeev Bukralia

Rajeev Bukralia

Rajeev Bukralia, an administrator with Black Hills State University in South Dakota, has been appointed associate provost for information services at the University of Wisconsin-Green Bay.

Bukralia will begin his new duties Aug. 6. His associate provost’s position also carries the title of CIO, or chief information officer, with universitywide administrative responsibility for information technology and library services.

He will report directly to UW-Green Bay Provost and Vice Chancellor for Academic Affairs Julia Wallace.

“Dr. Bukralia has a tremendous record of achievement and innovation in both distance learning and instructional technology,” Provost Wallace said. “Over the years, UW-Green Bay has built an excellent reputation for the quality of our library services as well as computing and information technology. We believe we have found someone capable of anticipating the rapid changes in technology that will keep us on that leading edge.”

Bukralia takes over from Kathy Pletcher, who retires this summer after more than 35 years including service as associate provost since 1997 and a lengthy tenure as director of UW-Green Bay’s David A. Cofrin Library.

The CIO has overall supervisory responsibilities for the library, academic technology services, the computer labs and help desk, classrooms technology, enterprise applications and servers, network and telecom infrastructure, audio-visual services, web technology services and other event-related technology support. The CIO leads campuswide information technology planning and coordinates development and delivery of IT services for instruction, research and administration. The position supervises the Information Services Division with 50 full-time professional and 75 student employees.

Bukralia is dean of educational outreach and libraries at Black Hills, a university of about 4,500 students located in Spearfish, S.D. Along with administrative responsibility for library services, he provides oversight to that university’s expanded online offerings, educational technology and professional non-credit programs. He was promoted to his current position in 2007 after two years as the institution’s director of libraries, and three years previous as a systems librarian and senior programmer analyst. He also held faculty status as an assistant professor and in 2007 won the Faculty eLearning Award presented by the South Dakota Board of Regents for his online course, “Library Media and Technology.”

Bukralia earned doctoral and master’s degrees in information systems from Dakota State University, Madison, S.D. He earned his bachelor’s of science in chemistry, botany and zoology at the University of Delhi, in New Delhi, India.

Bukralia has nonprofit and private-sector experience in India and the United States. In the late 1990s he headed an independent agency, based in New Delhi, that provided both vocational training and college-preparatory tracks for students, including those from economically disadvantaged backgrounds. After moving to the United States in 2000 and before joining Black Hills, he worked as a business and technology consultant, assisting clients with development of e-commerce, enterprise resource planning, management information systems, online marketing, online testing systems and workflow systems.

Bukralia has published and presented at major conferences of information systems and continuing education professionals. He is active in leadership positions with the national University Professional and Continuing Education Association, currently serving on the organization’s Distance Learning Executive Committee.

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FYI: TEAM + LTC = ATS

Exciting changes are coming your way as Information Services reshapes instructional technology support.  Telecommunications, Engineering and Media Services and the Learning Technology Center are joining forces to create Academic Technology Services. This group will provide end-to-end support of instructional technology from design and development through implementation and presentation in the classroom or online.  Media Services and the LTC currently collaborate on many projects.  The same great people and services our faculty and staff use and appreciate today will be available in a newly remodeled space in the Instructional Services Building.  The ATS staff will be able to work together even more effectively to support our campus instructional needs.  This fall, you will be greeted with a fresh new area in IS 1010.  Watch your email for more details as the project unfolds.  For the summer months, to accommodate remodeling, Media Services will temporarily move to IS 1020 while the LTC staff will relocate to IS 1004.  Phone numbers will remain the same.

Searches on for two administrative posts

UW-Green Bay is now accepting applications for two administrative positions. The associate provost for information services serves as the University’s chief information officer and holds leadership responsibility for the Information Services Division. The second position, assistant vice chancellor for academic administration, has a variety of administrative responsibilities related to budget and academic affairs. Both positions list a start date of July 1, 2012. For these and other positions at UW-Green Bay, click here.

Web Services is on the move… to IS

Web Services will be moving to their new office location of IS 1148 (in the Instructional Services Building, adjacent to the Help Desk, across the hall from Media Services) on Monday, Aug. 29. They are relocating from their current location in the Information Services Administration suite on the 7th floor of the Cofrin Library to join the rest of the Information Services Division in the Instructional Services building. The new location will ease collaboration with other IS departments as well as provide more convenient access for faculty, staff, and students.